TradeConnect | Hosted By ServiceTrade
The future of commercial service is CONNECTED
The future of commercial service is CONNECTED
Bringing the commercial service community together to connect, learn, and grow, with a track record of packed rooms and attendees who come back year after year.
May 5-7, 2027
Marriott Rivercenter
San Antonio, TX
Commercial trades operators, owners, and teams
The countdown to TradeConnect is on
The TradeConnect session agenda will go live this fall. Check back here for more information.
Featured speakers
First Name Last Name
Role & Title
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TradeConnect 2027
Reasons to attend
Comprehensive workshops
Sit in on discussions that go beyond surface-level observations
Peer networking
Collaborate and network with hundreds of leaders and technicians
Hands-on training
Work side by side with the contractors setting the pace
Technology roadmap
See what’s coming next from the people building it
TradeConnect pricing
Sign up early, save even more
Early bird
$850
Register early and save
Early bird pricing is available
until October 31, 2026
Standard pricing
$990
Register at the standard rate
Standard rate pricing is until May 5, 2027
All sales are final. Tickets may be transferred to another attendee free of charge through May 1, 2027. No transfers will be permitted after this date.
Who attends TradeConnect?
Owners & GMs
See how contractors like you turn service data into higher margins, more revenue per tech, and lower compliance risk.
Service Managers
Trade the paperwork chase for a digital record: faster quotes, simpler compliance reporting, and fewer calls pulled off the floor.
Ops & Project Managers
Standardize execution across teams and locations, so results don’t depend on who’s on shift.
Finance & IT
Get straight answers on integrations, ERP data integrity, and audit-ready documentation, from the team that built them.
Technicians
Hear from techs in fire and mechanical who spend less time on paperwork and more time on the job, then get home on time.
Industries
Fire & Life Safety
Industry specific lessons
Explore ideas shaped around inspections, deficiencies, recurring service, and the demands of fire protection work
Learn from your peers
Hear how other fire contractors are improving inspection workflows, converting deficiencies, and growing recurring revenue
Practical takeaways
Leave with ideas you can use to tighten the inspection-to-repair process and give customers better visibility
What's next
Get a closer look at where ServiceTrade is headed and how upcoming capabilities support fire protection operations
Mechanical / HVAC
Industry specific lessons
Dig into scheduling, service agreements, asset history, and the realities of complex mechanical operations
Learn from your peers
See how other mechanical contractors are managing technician capacity, customer expectations, and profitable service delivery
Practical takeaways
Take home practical ways to improve field-to-office handoffs, reduce billing delays, and keep work moving
What's next
See how ServiceTrade is evolving to support complex service teams, connected workflows, and sustainable growth
Wednesday, May 5th
Early on-site registration
3:00 PM
- 5:00 PM
Welcome reception
5:00 PM
Thursday, May 6th
Registration hours
7:00 AM – 2:00 PM
Opening keynote and remarks
8:00 AM
Sessions
9:00 AM – 5:15 PM
TradeConnect “After Hours”
6:00 PM
Friday, May 7th
Opening keynote and remarks
8:00 AM
Sessions
9:00 AM – 1:00 PM
Final remarks
2:00 PM
2025 metrics
By the numbers
Total attendees
Rated 4–5 stars
First-time attendees
San Antonio Marriott Rivercenter
The official hotel for TradeConnect
The event hotel, at the best rate. Sessions downstairs, restaurants and bars nearby, and the River Walk only steps away.
$279
$425
per night + taxes + fees
Rate available for TradeConnect 2027 attendees only. Limited rooms at this rate.
TradeConnect 2027 sponsors
Meet the organizations investing in the people and businesses moving the commercial trades forward
TItle Sponsor
Platinum
GOld
Silver
Who should attend TradeConnect?
TradeConnect is for commercial contractors and service leaders who want practical ideas for growing revenue, improving operations, and getting more from ServiceTrade. It’s especially relevant for executives, operations leaders, service managers, sales and business development leaders, customer experience teams, and anyone responsible for field service performance, customer relationships, or digital transformation.
Verticals you’ll see represented include: fire & life safety, mechanical contractors, HVACR, electrical, building automation/controls, security, energy services, and other commercial specialty service contractors.
Whether you’re a long-time ServiceTrade customer, newer to the platform, or exploring ways to modernize your service business, you’ll find sessions, peer conversations, and takeaways designed for your role.
What is TradeConnect?
Formerly known as the Digital Wrap Conference (DWC), TradeConnect brings the commercial service community, largely made up of ServiceTrade customers, together to connect, learn, and grow.
Where is TradeConnect?
TradeConnect will be held at the Marriott Rivercenter on the River Walk in San Antonio, Texas.
When is TradeConnect?
TradeConnect runs May 5 to 7, 2027.
Why change the name from DWC?
The Digital Wrap Conference is now TradeConnect. Same event, same team behind it, just a new name. If you’ve attended DWC before, you’ll recognize the spirit. We’re building on it, not starting over.
How can I attend TradeConnect 2027
Still talking about it...
DWC 2025
3 days. 450+ attendees.
When you get to meet other contractors that use [ServiceTrade], it’s really useful to have that interaction with other contractors from around the country.
Brian Hooper, MSI Mechanical
The classes are phenomenal for learning the new technology that’s coming out […] how to use it better than what we’re already experiencing.
Dan Campion, Shore Point Fire Protection
Being able to pick up efficiencies from how [others] use it and getting just that deep level of knowledge from someone that really understands what you’re looking to do and your pain points to get there.
Mychalanne Kelley, Action Fire and Alarm
The work is better when
we're connected
Be first to know when doors open
Get on the waitlist for early registration, speaker announcements, and session details before anyone else sees them.
Don't make FOMO a business strategy
Stay in the loop on event updates, ServiceTrade news, and what’s next for the commercial trades.